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Product-Service System (PSS) arises as dematerialization strategy to consumption and reduction of firms’ environmental
impact. This paper aims to integrate requirements for designing a sustainable PSS in the context of department
stores. We identified requirements for a PSS offer through a literature review and focal groups with customers
and managers of department stores using the Value Proposition Analysis tool. To prioritize the requirements demanded,
we carried out a survey in Southern Brazil with 160 department store customers. Technical and process
requirements were prioritized using the Quality Function Deployment (QFD) and, based on the Product Service
Blueprint, the PSS processes were designed. Among the requirements prioritized, the following were cited: the use of
more sustainable fabrics and packages, and the absence of store lines. The prioritized processes of support, product
use, and services were designed using the Product-Service Blueprint indicating the stakeholders involved, the integration
points, and the sustainability reach point.
Authors: Alana Dorigon, Maria Tinoco, Jonatas Scherer and Arthur Marcon
Poverty is still a difficult problem in the development of rural China. Rural tourism is experiencing a rapid development.
Excessive commercial tourism development by external intervention, or unorganized spontaneous renewal
of villagers, and even closed protection can not correctly protect the sustainable development of village ecology,
culture and economy. This paper analyzes the design elements of traditional village tourism service system from
space, function and experience. And summarizes the principal contradiction between local revitalization and external
intervention from the perspectives of pattern, industry and culture. It is necessary to integrate local and external
resources,and emphasizes external assistance.
Authors: Yiting Zhao and Jun Zhang
Nowadays an increasing number of people spend a lot of their time in indoor spaces and the global market for Heating,
Ventilation and Air Conditioning (HVAC) is increasing very quickly to improve the indoor air quality and the
thermal comfort. The International Energy Agency assesses that almost the 20% of global energy consumption is
addressed to mechanical air conditioning. The use of local resources and the rediscovery opportunities given by passive
cooing and ventilation systems may suggest interesting ways to provide benefits for humans and to reduce environmental
footprint. The paper focuses on the application of wind-catcher system in a modern public school in the
city of Yazd (Iran), in a hot and arid climate zone. Opportunities and benefits are discussed to evaluate the efficiency
of the redesign of the traditional wind-catcher and its integration in new modern buildings.
Authors: Laura Dominici, Elena Comino, Sanam Shivari Sanam Ilkhanlar and Sara Etminan
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Design plays a key role in the transition towards Sustainability for All, especially in building sector demanding a change management to effectively enable the shift in thinking and in process. To this end, an assessment framework was developed to support design practice in integrating life cycle perspective within design process, matching the whole building life cycle stages with the different design phases. Indeed, in construction sector the application of Life Cycle Thinking and related methodologies represents a turning point, calling for a profound transformation to switch from current to life cycle-oriented practice. For this reason, the knowhow developed in sustainability research was interrelated with the ethnographic experience within an internationally design firm. Based on current practice, the framework discloses for each phase of the process the set of life cycle information to be progressively considered and the connected actors in charge, envisioning the information-flow to implement a life cycle-oriented decision-making. Moreover, to disseminate the proposed change management, it is arranged in relation to different level of projects complexity. If the suggested framework is embedded in design practice, remarkable effects will be visible from the beginning of the process, allowing practitioners to make aware decisions, avoid shifting problems, gain long-term perspective, optimize design process, lead decision-making and truly decrease construction impacts.
Authors: Anna Dalla Valle, Monica Lavagna, Andrea Campioli