This paper presents a systematic literature review on Product-Service Systems (PSS), focusing on its development processes. Product Service Systems (PSS) are a sustainable industrial solution, delivering an integration of products and services instead of products only – a model still not broadly recognized. A literature search encountered 87 non-duplicated papers, employed at identifying existing approaches on PSS development, according to its lifecycle stages. The main approaches per stage were presented, as well as those with a focus on sustainability. Since manufacturing companies need support on delivering PSSs solutions to customers, this research takes a step forward into a practical assistance approach.

Authors: Barbara Tokarz, Bruno Tokarz, Délcio Pereira, Alexandre Borges Fagundes, Fernanda Hänsch Beuren